Warranty Service
Long-term protection for your energy storage system
All Avepower home energy storage batteries are covered by a manufacturer-backed warranty, supported directly by our factory and technical team.
Simple & Transparent Warranty Service Process
If a warranty issue occurs, our support process is straightforward:
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Contact our service team with system details
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Provide installation records and fault information
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Remote diagnosis and data analysis
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Repair, replacement, or solution arrangement according to warranty terms
Our goal is to minimize downtime and ensure your home energy system remains reliable.
Battery Product Warranty
5–10 years (model dependent)
Rated Cycle Life
8,000 cycles (LiFePO4 chemistry)
- Professional lithium battery R&D and production experience
- Strict quality control and safety testing
- International certifications (CE, UL, RoHS, ISO systems)
- Proven residential energy storage applications worldwide
Warranty Claim Process
We aim to make the warranty claim process clear efficient and traceable.
Submit Warranty Request
Provide product serial number installation date and fault description.
Remote Diagnosis
Our technical team performs system analysis through logs photos or monitoring data.
Solution Confirmation
Repair replacement or technical guidance is confirmed based on diagnosis results.
Replacement or Support
Replacement parts or units are arranged when applicable under warranty terms.
Need Warranty Details for Your Battery System?
Whether you are a homeowner, installer, or distributor, our team is ready to provide detailed warranty documentation and technical support.
